service

Service, support and calibration for gas detectors, level monitoring and measuring instruments

Afriso provides professional service, technical support and calibration throughout Sweden for gas detectors, level alarms, level measuring instruments, as well as pressure and temperature instruments.
Our service organisation is based at our Swedish head office located just outside Malmö, combined with field-based service technicians, enabling fast, reliable and long-term service close to our customers.

To further strengthen our geographical coverage, we also have a service technician stationed in Surahammar, responsible for Central Sweden. This allows for shorter response times and increased flexibility for both planned service activities and urgent service cases in the region.

What we can help you with

We provide service and support throughout the entire product life cycle – from installation to ongoing maintenance:

  • Service and repair of portable and fixed gas detectors
  • Calibration and functional testing in accordance with applicable requirements and recommendations
  • Service and troubleshooting of level alarms and level measuring instruments
  • Inspection and service of pressure and temperature sensors
  • Support during installation, commissioning and configuration
  • Technical advice regarding regulations, documentation and maintenance intervals

Our service organisation in Sweden

Our service operations are structured to ensure high availability, clear communication and technically correct execution – regardless of where in the country you are located.
By combining a central service function with regional presence, we can manage both routine support cases and more extensive on-site service assignments.

Our service organisation includes:

  • Central service and support function in Sweden
  • On-site service or return-to-service, depending on product and application
  • Regional coverage through field-based service technicians
  • Enhanced coverage in Central Sweden via a service technician based in Surahammar

Overall, this means we can offer service, support and calibration throughout Sweden, for both planned maintenance and urgent needs.

Planned service and urgent support

Regular service and calibration are essential to ensure correct function, operational reliability and compliance with applicable regulations.
We offer both planned service at agreed intervals and fast handling of urgent service requests.

Thanks to our organisation and regional presence, we can in many cases offer shorter response times and more efficient planning – particularly in southern and central Sweden.

Why choose Afriso for service and support?

  • Dedicated service organisation in Sweden
  • Central service function located outside Malmö (Skåne)
  • Regional presence with fast service in Central Sweden
  • Technical expertise covering both Afriso products and represented brands
  • Original spare parts, correct documentation and full traceability
  • Long-term support throughout the entire product life cycle

Contact us for service, calibration or support

Do you need service, calibration or technical support?
Contact us and we will help you find the right solution based on your requirements and application.

Frequently asked questions about service and support

  • How often should gas detectors be serviced?
    Multi-gas detectors should normally be serviced and calibrated twice per year, while single-gas detectors and other types of instruments are typically serviced and calibrated once per year, in accordance with the manufacturer’s recommendations and applicable regulations.
  • Do you perform on-site calibration?
    Yes, we offer both on-site calibration at customer premises and return-to-service calibration, depending on the product and application.
  • Which parts of Sweden does your service organisation cover?
    We provide service throughout all of Sweden, with a central service function located outside Malmö and regional presence in Central Sweden via a service technician based in Surahammar.

Returns

For returns, the return form below must always be filled in, you can do this with advantage through the editable fields directly in the pdf, then the form can be printed and attached together with the return.

Send with company package to the following return address:

Afriso Ema AB
Kilvägen 2
232 37 ARLÖV

Download return form