Service and support

Professional assistance: Our experienced technicians and support staff are ready to assist you with everything from product installation to technical support. We are here to help you maximize the use of our products and solutions.

Customized solutions: We understand that every customer is unique, and therefore we offer customized service solutions that are adapted to your specific needs. Whether you need regular maintenance service or emergency support, you can count on us to be here for you.

Fast response: We know how important it is to get fast and efficient support when needed. Our customer service is always available to answer your questions and solve any problems as quickly as possible.

Training and advice: In order for you to be able to take full advantage of our products, we also offer extensive training and advice. Our goal is to give you the knowledge and tools you need to work safely and efficiently.

• Close to the customer: We value close and personal relationships with our customers. We listen to your needs and work together with you to find the best solution.
• Always great support: Our support team is committed to providing you with the best possible service, every time.
• High service: We strive to exceed your expectations with our prompt and professional service.
• Focus on customer needs: We customize our services and solutions to fit your unique needs and ensure you get maximum value from our products.

Explore our service options and contact us to see how we can help you optimize your use of Afriso's products. We're here to ensure your business is always in top shape with reliable and professional support.

Afriso offers tailored service according to your needs and wishes.

In consultation with you, we write service agreements that can be a combination of one or more services & products, and can be covered by hardware, software, calibration and recurring checks.

Service at Afriso
Bench service on submitted products (calibration, maintenance, repair).

Planned customer service
Field service (calibration, maintenance, repair, replacement).

Emergency service at customer
Troubleshooting, Repair, Action.

We undertake to calibrate and maintain all equipment, regardless of make, as long as it is similar to the one we sell ourselves - This makes us a natural service partner.

For returns, the return form below must always be filled in, you can do this with advantage through the editable fields directly in the pdf, then the form can be printed and attached together with the return.

Send with company package to the following return address:

Afriso Ema AB
Kilvägen 2
232 37 ARLÖV

Download return form